1.Which products do you have?

We have all kinds of refractory brick, castable, mortar, cement, ceramic fiber products, etc.
Or you could browse our products to choose what you need.

2.Can you give me a general idea of the specification and technical data of your products?

Please click here to learn more information.

3.Can you give me a brief introduction of the application of your products?

We are mainly specializing in the refractory materials in iron and steel, cement, glass, ceramics, petrochemical, electric power Industry, etc.
Please click here to learn more information.

4.If I need your offer, what information do you need?

In order to choose suitable products, it will be appreciated to provide us the information, such us specification, technical data, order quantity, products application etc.
If any question, please contact us freely. Please click here to get the contact details..

5.How do you control the products quality?

With strict quality control system throughout the materials selection and production process, our refractory and ceramic fiber products quality is effectively controlled to meet customer requirements.
From the raw materials selecting, our quality control begin. The quality certificates of raw materials are required and each batch will be tested before using. During production, the quality control are conducted by workers and then each piece will be sorted and examined by quality supervisors. And random sampling examination will be conducted again by quality department. Only the qualified products can be selected to ship to the customers.

6. I'm not satisfied with the refractory materials I used before, can you propose more suitable products to us?

Yes. Please give us the problems you faced, your requirements and the technical data of the products you used before. That we will give you our suggestion and propose the solution based on your special requirements.

7. What's the lead time for my order?

It depends on customers'requirements and our production schedule. And usually we need 30-60 days for refractory bricks,10-25 days for unshaped refractory materials and 10-20 days for ceramic fiber blankets.

8. Can you offer Door-to-Door delivery?

Yes, but only for some countries such us U.S., UAE, Saudi Arabia, Iran, and Russia, etc.

9. What is the minimum quantity?

There is no minimum order quantity. Depending on the item and processing, there may be a minimum production required, however we can offer a quotation based only on the quantity you need.